General questions from GoPack customers

Backpacks are manufactured in Southeast Asia by order of Axent Gruppe (Germany).

All backpacks are made from modern materials: only high-quality polyester, polyamide, nylon, jacquard, cotton, also artificial leather is used in some models.

1. While cleaning products, use only the methods indicated on the sewn-in label, do not use aggressive substances and powders for cleaning.
2. Clean nylon, polyester, polyamide, polyurethane and vinyl products with a damp cloth, brush or sponge.
3. If stains remain on the surface of the product, moisten a piece of clean soft cloth in a solution of liquid laundry soap and warm water, gently apply to the contaminated surface. Then remove the soapy solution with a clean, damp cloth.
4. To avoid the appearance of streaks and stains during cleaning, gently wipe the front surface in a circular motion, starting from the center of the stain to the periphery.
5. Products from nylon, polyester, polyamide, polyurethane and vinyl are recommended to be washed manually in soapy water at a temperature of not higher than 30 ° C.
6. For stubborn stains, use special foam-type cleaners. Never bleach.
7. Products decorated with sequins, rhinestones, embroidery, stripes cannot be washed in a washing machine.
8. Backpacks cannot be ironed.

You can buy backpacks from our dealers, their contacts are listed in the "Where to buy" section.